Terms of Use

Last updated: October 10, 2026

These Terms of Use govern your access to and use of https://www.olivexem.com. The website is operated by Henan Aosong Network Technology Co., Ltd. (“Olivexem,” “we,” “us,” or “our”).

Business registration address: No. 33 Jianxing Street, Ruzhou City, Pingdingshan, Henan Province, China

Contact: service@olivexem.com | +86 375 686 0905

1. Acceptance

By accessing or using this website, you agree to these Terms of Use and the policies referenced on the website. If you do not agree, please do not use the website. Mandatory rights under applicable law remain unaffected.

2. Permitted Use

You may use the website for lawful personal shopping and for accessing information about Olivexem and its products. You agree not to misuse the website or interfere with its operation.

3. Prohibited Activities

You must not:

· Use the website for unlawful, fraudulent, deceptive, or abusive purposes.

· Attempt to gain unauthorized access to the website, accounts, servers, or connected systems.

· Introduce malware, malicious code, or other material intended to disrupt or compromise security.

· Scrape, harvest, or collect personal information from the website without authorization or a lawful basis.

· Interfere with checkout, payment, inventory, security, or other website functions.

· Misrepresent your identity or submit false information in an order or support request.

· Copy, reproduce, distribute, or commercially exploit website content except as permitted by law or with our prior written permission.

4. Intellectual Property

Unless otherwise stated, website content—including text, graphics, logos, product images, design elements, and page layouts—is owned by or licensed to the relevant rights holder and is protected by applicable intellectual-property laws. You may view and use website content for personal, non-commercial shopping purposes. No ownership rights are transferred to you.

5. User Submissions and Feedback

If you send us feedback, suggestions, reviews, or other content, you confirm that you have the right to provide it and that it is not unlawful, misleading, infringing, or harmful. Do not submit confidential information unless it is necessary for a support request. Any rights or permissions relating to public reviews or other user content must be handled in accordance with the applicable platform rules and law.

6. Third-Party Services and Links

The website may use or link to third-party services, including payment, shipping, analytics, social-media, or other tools. Third-party services may be governed by their own terms and privacy notices. We are not responsible for third-party content or services to the extent permitted by law, but this does not affect any responsibility we cannot lawfully exclude.

7. Accuracy and Availability

We aim to keep website information accurate and current, but content may occasionally contain errors or become outdated. We may correct content, update products, or modify website features. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

8. Privacy

Our collection and use of personal information are described in the Privacy Notice. Where consent is required for non-essential cookies or similar technologies, the store should provide a functioning consent and preference mechanism. You can contact service@olivexem.com with privacy questions or requests.

9. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not exclude warranties, representations, or rights that cannot lawfully be excluded. Product-specific terms and statutory consumer protections continue to apply.

10. Limitation of Liability

To the extent permitted by applicable law, we are not liable for indirect or consequential losses that are not reasonably foreseeable from your use of the website. Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by law.

11. Suspension or Restriction

We may restrict or suspend access where reasonably necessary to protect the website, users, or our business from fraud, abuse, security threats, or unlawful activity, subject to applicable law.

12. Changes to These Terms

We may revise these Terms of Use from time to time. The latest revision date appears at the top. Continued use after changes take effect indicates acceptance only to the extent permitted by applicable law.

13. Governing Law

These Terms will be interpreted under the laws that apply to the transaction and the parties. Any dispute will be handled by a court or dispute-resolution forum with jurisdiction under applicable law. Nothing in these Terms removes mandatory consumer protections that cannot lawfully be waived. This clause does not designate a particular state or country as the exclusive governing law.

14. Contact

For questions about these Terms of Use, contact service@olivexem.com or +86 375 686 0905.

Legal company name: Henan Aosong Network Technology Co., Ltd.