About Us
About Olivexen
Olivexen is an online store focused on men’s bags and everyday carry accessories. We aim to make it easier for customers to find practical bags for commuting, travel, and daily use, with product details presented clearly so customers can make informed choices.
Our Approach
We believe a useful bag should fit naturally into everyday life. Our product listings are designed to help customers review the available styles, colors, dimensions, materials, features, and care information before ordering. Product availability and specifications may vary by listing, so please refer to the individual product page for the details that apply to the item you select.
Shopping with Olivexen
Before placing an order, please review the product description, selected options, shipping address, delivery information, and total shown at checkout. If you have a question about a product or an order, our customer support team can help clarify the information available to us.
Business Information
Olivexen is owned and operated by Shaanxi Xinghe Encan Technology Co., Ltd.
Website: https://olivexen.com/
Email: service@olivexen.com
Telephone: +86 29 8112 2771
Registered address: Room 405, 4th Floor, Building B, Xianhe Kandu, Fengxi New City, Xixian New Area, Shaanxi, China.
Customer Support Hours
Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT), excluding public holidays. Messages received outside these hours will be handled during the next available support period.
We aim to keep our product information, order communications, and policies clear and consistent. For information about delivery, returns, privacy, or website use, please review the relevant policy page.
Effective date: October 22, 2026.